Privacy Policy

Last updated: October 2026

At Pelvi, we take your privacy seriously. This Privacy Policy explains what information the Pelvi mobile application ("the app") and this website handle, and why.

In Short

  • Your exercise history, progress and health goals stay on your device.
  • No account is required, and we never ask for your name, email or contact details.
  • We collect anonymous app usage statistics to understand how Pelvi is used and improve it.
  • We do not show ads, sell data, or use advertising identifiers to track you.

Data That Stays on Your Device

The following is stored only on your device and is never uploaded to us or anyone else:

  • Your exercise session history, progress statistics and streaks
  • Your goals (for example bladder control or postpartum recovery)
  • Custom programs, reminders and app settings

Reminder notifications are scheduled on your device. Deleting the app removes all of this data.

Anonymous Usage Analytics

The app sends anonymous usage events to PostHog, an analytics service, using servers in the European Union. These events tell us things like:

  • When the app is installed and opened, and when onboarding is completed
  • When an exercise is started or completed, how long it lasted, and how many sessions have been completed in total
  • When the subscription screen is viewed, and whether a purchase was started, completed, cancelled or restored
  • The gender option chosen during onboarding, so we can understand who Pelvi helps
  • General technical information such as device model, operating system, app version, language and approximate country

Events are linked to a random identifier created when the app is installed, not to you. We do not send your goals, your exercise history, or anything that identifies you, and we do not use your device's advertising identifier. We use this information only to improve the app, on the basis of our legitimate interest in understanding how it is used.

Purchases

Subscriptions are processed by the Apple App Store or Google Play Store; we never see your payment details. We use RevenueCat to manage subscriptions. RevenueCat receives an anonymous app user identifier, your subscription and purchase status, and basic device information so it can confirm and restore your subscription.

Third-Party Services

  • PostHog: anonymous app and website usage analytics (privacy policy)
  • RevenueCat: subscription management (privacy policy)
  • Apple App Store and Google Play Store: app distribution and payments, under their own privacy policies
  • Google Analytics and Google Ads: website only, and only if you accept cookies (privacy policy)

Our Website

This website uses PostHog to count visits and see which pages and download buttons are used. This helps us understand how people find Pelvi.

If you accept cookies in the banner, the website also uses Google Analytics and Google Ads cookies. These let us measure visits and tell whether our Google ads led someone to the App Store or Google Play. Google may process this information under its own privacy policy. We don't use these cookies for personalised advertising. If you reject cookies, or ignore the banner, these cookies are not set. You can change your choice at any time using the "Cookie settings" link at the bottom of the home page. The app itself does not use Google Analytics or Google Ads.

Your Choices

Because analytics data is anonymous, we cannot link it to you. If you have any questions or would like to object to this processing, contact us using the details below.

Data Security

Since your data is stored locally on your device, it is protected by your device's built-in security features (passcode, biometrics, encryption). We recommend keeping your device software up to date for optimal security.

Children's Privacy

Pelvi is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@tavington.com